Frrish – Replacement Policy
Thank you for choosing Frrish. We truly appreciate your support for our small business. Please read our Replacement Policy carefully to ensure a smooth shopping experience.
📌 No Return Policy
At Frrish, we do not accept returns. However, we do provide a Replacement Policy under specific valid conditions to make sure you receive the correct and quality products.
📦 Replacement Eligibility
A replacement will only be processed if:
Unboxing Video Required
- A clear and continuous unboxing video must be recorded from start to finish.
- The video must show the sealed parcel, outer packaging, shipping label, and the product being opened without any cuts or edits.
Product Issues
- The product is damaged, missing any item, or different from what was ordered.
Request Timeline
- A replacement request must be raised within 24 hours of delivery along with the unboxing video as proof.
⚠️ Important Notes
- No replacement will be processed without a proper unboxing video.
- Color or size issues are not eligible for replacement, as all product details are clearly mentioned on our website.
- If your claim is approved, a replacement of the same product will be sent to you.
- We do not offer refunds under any circumstances.
📞 Contact Us
For any assistance or queries, feel free to reach out: